Ziha Bangladesh Ltd. ("we", "us", "Ziha") respects your privacy. This policy explains what we collect, how we use it, and your choices.
Information we collect
Account information you provide (name, phone, email, address), order details, payment confirmations from third-party providers (bKash, Nagad, Rocket, card networks), and usage data such as pages visited and items viewed.
How we use it
To process and deliver your orders, send order updates, handle returns, personalize recommendations, and comply with legal obligations. With your consent, to send promotional emails — you can opt out anytime.
Sharing
We share data only with the partners we need to: payment processors, delivery couriers, fraud-prevention services, and as required by Bangladesh law. We never sell your data.
Your rights
You can view, update, or delete your account information from your profile. To request a complete export or full erasure, email privacy@ziha.com.bd.
Cookies
We use cookies to keep you signed in, remember your cart, and measure traffic. See our Cookie Policy for details.
Children
Although we sell products for children, accounts can only be created by adults aged 18+. We do not knowingly collect data from minors.
Contact
Questions? Write to privacy@ziha.com.bd or our office at Plot 4, Road 12, Gulshan-1, Dhaka 1212.